From the very first machine that Pee Gee installed some 50 years ago we placed after sales support at the very heart of our organisation.
We employ our own highly skilled laundry engineers, with so many years of experience, we can truly claim to be experts in our field.
We aim to respond to any service requests within 24 hours of receiving a call, urgent call outs are dealt with on a same day basis. This ensures that any downtime of your laundry equipment is minimised, and your operations are not disrupted by inoperative equipment.
All prices subject to VAT
Fixed Price All Inclusive
We offer rolling maintenance contracts including an annual PPM service visit, parts & labour cover for all repairs, and for healthcare critical sites thermal disinfection temperature validation.
Call Out Basis
For customers that prefer to just pay per visit, our charges are some of the most competitive in the industry: call out charge – £79.00, additional time – £40.00 per each 30 minutes, parts at manufacturers price.
Gas Safety Certification
Annual CP12 gas safety certification is included within our annual service visit. All machines are stripped, thoroughly cleaned and inspected to ensure that it is working efficiently and safely.
Periodic Temperature Validation
For laundry or dishwashers in critical healthcare applications we offer full temperature validation with a data log, ensuring that you comply fully with statutory legislation HTM 01-04.
Exhaust Duct Cleaning on tumble dryers
We undertake a full clean and inspection on tumble dryer exhaust ducts, ensuring all lint is removed and fitting access doors where needed to allow for future inspections/ cleaning.
We endeavour to provide an engineer on site within 24 hours of receiving a call.
Our specialist engineers always carry a substantial level of spare parts.
First time fix rates are in excess of 95%.